A property management support service has lifted the lid on the strangest requests it has received from tenants.
Adiuvo, which operates a 24/7 property management service, has pulled back the curtain on some of the most outrageous, eyebrow-raising, and downright gobsmacking callouts it has received from tenants across the UK.
In one report, a police officer requested keys to allow a resident back into their flat after they appeared to have taken drugs and were completely naked.
Another example found a pit had been dug under a property and it was being used as a brothel.
There have also been reports of maggots falling from the ceiling and a swan stuck on ice in a lake as well as a parrot stuck in a vent.
Colin Stokes, managing director of Adiuvo, said: “Being a property manager who is available and on-call 24 hours a day means that you’re going to come face to face with some fairly unusual and unexpected things.
“When a promise is made to be on-hand for anything, it really has to mean anything – Even if that means maggots falling from the ceiling. But no matter how extraordinary or stomach-turning a tenant’s problem is, the property manager must always remain calm and professional.
“While these stories from our archives may sound unbelievable, they reflect the reality of 24/7 management and why it’s so important to be able to deal with property issues without delay.
“Something like a faulty light switch can wait until morning, but basement brothels can’t afford a delay. We’ve even had calls reporting a murder, but in this case, it really should be the emergency services that are your first port of call, not your property manager.”
This article is taken from Landlord Today